BPM Outsourcing - Applications Operating Services
We offer companies management outsourcing and application operations in order to obtain the best results in software development at the lowest possible cost.
We work with our clients to identify which application developments are suitable for external management, by analyzing, among other things:
-The resources available
-Priorities within the business objectives
-Estimated times for development, testing and production stage
-The necessary technological platform
BPM Outsourcing - IT Resource Services
Our assets are people and technology. We select the best suitable profiles for each position requested by our customers.
We assume structural costs involved in personnel management, resulting in our customers’ improved efficiency.
Specialized contact center
Our guidelines on uniformity in attention, specific agent training, or specialization by staff accounts are the basis of high levels of efficiency. Our service quality control, together with periodic reports, allows us to obtain data and indicators for quick decision -making.
CV management services
CV management includes functions such as planning, organizing, assessing and controlling CVs and resumés. Our team manages extensive databases working on their suitability for each profile, carrying out job citation postings, telephone interviews, group dynamics, etc. ... in accodance with the client company’s guidelines.
Business and commercial information services
Providing useful information about your service or product is our mission. With your aid, we outline your organization’s content and description to get the best results. We provide your organization the most qualified staff to carry out the project at stake.
In the search for greater results, our sales team will support you as an additional external sales force, able to adapt to your organization’s particular features. The quality of our service is guaranteed by continuous assessment and periodic inspections, along with the monitoring and recording of calls made.
Telephone surveying services
We offer the ability to obtain data on consumer opinion in a massive way. Get to know your customers’ degree of satisfaction about products and services, or about any other variable of interest to your organization. Our specialized staff will help you get valuable market information and avoid extra costs on your organization’s infrastructure.